Help centre
Help with any domain problem
Transfers, renewals, DNS, email and scams. Ask in your own words and get clear, step-by-step answers, free for everyone, not just Last Founder buyers.
- Plain-language guides
- A real person if you're still stuck
- Questions aren't stored
We are only at lastfounder.com. Last Founder has no other website or page. A site that claims to be us at any other address is not us.
Domain Doctor
Type any domain. We read its public registry record and DNS, then tell you in plain words what works, what is broken and how to fix it. Free, for any domain, and nothing you type is stored.
Checks: registration and expiry, holds and redemption, transfer lock, name servers, website records, www, email (MX), SPF and DMARC.
Guides
Buying
BuyingHow buying a name here works, start to finishThe whole process in order, from finding a name to having it in your own account.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingWhat Last Founder is, and everything it offersWho we are and every service on this site, in one list.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingRegistering a new domain or buying one hereWe sell names we already own. Here is how that differs from registering a brand-new name.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingNew-name alerts: see new names firstWhat joining the alert list does, what it costs, and how to leave.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingNames that have sold, and what they sold atWhere to see sold names, and what happens when you want one that has sold.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingFinding a name: search, filters and going backHow the search box and the Browse filters work.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingWhat we are and are not responsible forWhere our responsibility ends and yours begins. Worth knowing before you buy, not after.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingMaking an offer that gets taken seriouslyHow offers work here, and what separates one that opens a conversation from one that ends it.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingHow prices here are setWhere a listed price comes from, and why it is not the same as what the name cost us.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingWhat actually makes one name worth more than anotherThe handful of things that move a domain price, and the things that do not.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingPaying monthly instead of all at onceHow a payment plan works here, what it costs you, and what happens if you fall behind.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingSomeone else bought the name I wantedWhy a name can disappear while you are thinking, and what to do next.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingReceiving a domain you boughtWhat happens after you pay, and how the name lands in your account.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingReturns, exchanges and refundsEvery Last Founder purchase is a one-time, final sale. Here is exactly what that means.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingHow to check a domain yourself before you buySix free checks anyone can do in ten minutes, without trusting the seller.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingPrices, currencies and exchange ratesWhy every price is in US dollars, and how your own currency is handled.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingTax on a domain purchaseWhen tax is added, and why we ask for your country.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingChoosing an extension (.com, .in, .ai…)Which ending fits your business and your customers.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingWhat is my domain worth?The signals that drive price, and why appraisals are only estimates.
General guidance only. Your registrar's help pages have the exact steps for your account.
BuyingHow escrow protects youA licensed middleman holds the money until the domain is yours.
General guidance only. Your registrar's help pages have the exact steps for your account.
Safety
SafetyAccounts, passwords and deleting your dataWhether you need an account, how your password is kept, and how to close it.
General guidance only. Your registrar's help pages have the exact steps for your account.
SafetyMy domain was stolen or hijackedSecure your accounts first, then contact your registrar.
General guidance only. Your registrar's help pages have the exact steps for your account.
SafetySomeone registered my brand nameTry buying it, or use the official dispute process if it's bad faith.
General guidance only. Your registrar's help pages have the exact steps for your account.
SafetyDomain scams to avoidFake appraisals, fake renewal notices and fake buyers.
General guidance only. Your registrar's help pages have the exact steps for your account.
SafetyPrivacy and spam calls after registeringKeep your phone and email off public records.
General guidance only. Your registrar's help pages have the exact steps for your account.
Selling
SellingSelling a domain name you already ownWhat to do if you have a name you no longer need, including whether we would buy it.
General guidance only. Your registrar's help pages have the exact steps for your account.
Managing
ManagingMoving a domain to another registrarUnlock, get the authorisation code, approve, done.
General guidance only. Your registrar's help pages have the exact steps for your account.
ManagingMy domain expiredAct fast: there is usually a short window to get it back.
General guidance only. Your registrar's help pages have the exact steps for your account.
ManagingWhy renewal costs more than year oneIntroductory discounts, premium names and how to save.
General guidance only. Your registrar's help pages have the exact steps for your account.
Setting up
Setting upConnecting your domain to a websitePoint the name at Shopify, Wix, WordPress or any host.
General guidance only. Your registrar's help pages have the exact steps for your account.
Setting upEmail on your own domain (you@yourname.com)MX records plus three records that keep you out of spam.
General guidance only. Your registrar's help pages have the exact steps for your account.
Setting upMy DNS change isn't workingUsually it is waiting time, a typo or a conflicting record.
General guidance only. Your registrar's help pages have the exact steps for your account.
Setting upGetting the padlock (HTTPS) on your siteFree certificates, and what to do if it says "not secure".
General guidance only. Your registrar's help pages have the exact steps for your account.
Ask a person
Describe the problem and the domain involved. The owner replies by email.
Never send passwords or transfer codes. We will never ask for them.
Founder Assist gives general information about domain names, not legal or financial advice. Rules differ between registrars and extensions; your registrar has the final word.