Founder Assist

Help centre

Help with any domain problem

Transfers, renewals, DNS, email and scams. Ask in your own words and get clear, step-by-step answers, free for everyone, not just Last Founder buyers.

  • Plain-language guides
  • A real person if you're still stuck
  • Questions aren't stored

We are only at lastfounder.com. Last Founder has no other website or page. A site that claims to be us at any other address is not us.

Write it your way. English works best; Hinglish and Hindi are understood too.

Domain Doctor

Type any domain. We read its public registry record and DNS, then tell you in plain words what works, what is broken and how to fix it. Free, for any domain, and nothing you type is stored.

Checks: registration and expiry, holds and redemption, transfer lock, name servers, website records, www, email (MX), SPF and DMARC.

New to buying a domain name? Domain Anime walks through the whole thing in five steps, including the safety rules and the terms that actually affect you.
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Guides

Buying

BuyingHow buying a name here works, start to finishThe whole process in order, from finding a name to having it in your own account.
  1. Find a name, by browsing, by describing your idea, or by asking us to go and find one.
  2. Check it yourself before you commit: trademarks in every country you will trade in, the social handles you want, and what the name already means to people.
  3. Buy at the listed price, or make an offer. We email you a six-digit code to confirm your email; then your own private deal page opens, where you can also message Last Founder about anything.
  4. A sale is agreed only when both sides accept a price there, or in writing. An agreed price must be paid within 7 days.
  5. Pay, ideally through escrow, so a neutral third party holds the money until the name reaches you. Payment details only ever appear on your deal page.
  6. The transfer runs through your registrar and usually takes 5 to 7 days. Then turn on auto-renew, registrar lock and two-step login.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingWhat Last Founder is, and everything it offersWho we are and every service on this site, in one list.
  1. Last Founder is a domain name reseller. We find good names, buy them with our own money, and sell them here at our own fixed price, direct from the owner. We sell only names we own: we are not a broker for anyone else, and we are not a registrar.
  2. Browse names and Premium: search by a word, an idea or an ending, and filter by ending, sector, type, length and budget in your own currency.
  3. Buy now at the listed price, or make an offer, and you get a private deal page. Add several names to one cart.
  4. Choose one: escrow (recommended), or a private deal paid directly to Last Founder. Some names also have a flexible plan.
  5. Request a name: tell us what you need and we will look for it, or tell us about a name you own and want to sell.
  6. Founder Intelligence describes your idea back to you as matching names. Founder Assist answers your domain questions. Domain Anime, that is me, guides you through the site.
  7. New-name alerts, free accounts to save names, the Domain Assets of how-to guides, and a guide to which endings suit which business round it off.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingRegistering a new domain or buying one hereWe sell names we already own. Here is how that differs from registering a brand-new name.
  1. Last Founder is not a registrar. We do not register brand-new names. We sell premium names we already own, at a fixed price.
  2. If the name you want is on Last Founder, buy it here: choose Buy now or Make offer, pay (escrow is recommended), and we transfer it to you.
  3. To receive it you need an account at a domain registrar of your choice, and you must accept the transfer when asked. We never ask for your registrar password.
  4. If you want a name that nobody owns yet, register it at a registrar. If you want to check a name yourself, the "Check it yourself" panel on each name page looks it up in the official registry.
  5. Not sure which to do? Describe your idea to Founder Intelligence, or use Request a name and we will tell you honestly what we have.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingNew-name alerts: see new names firstWhat joining the alert list does, what it costs, and how to leave.
  1. On the home page, under "See new names before anyone else", type your email and press Notify me.
  2. Last Founder will tell you by email when new names are added. The owner sends these when there is something new to share, not on a fixed schedule.
  3. It is free and joining does not oblige you to buy. We keep your email only for this, and never sell or share it.
  4. To leave the list, email us and you are removed. We reply within 7 days to any request about your information.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingNames that have sold, and what they sold atWhere to see sold names, and what happens when you want one that has sold.
  1. Names that have sold show a Sold label. Where the sale price was recorded, the name page says "has been sold at" that price and the month.
  2. When the owner has chosen to show them, the home page and Browse names list sold names with the prices they sold at.
  3. A sold name is no longer for sale here and cannot be bought or offered on.
  4. Want something similar? Use the search for related names, describe your idea to Founder Intelligence, or ask us to find one through Request a name.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingWhat we are and are not responsible forWhere our responsibility ends and yours begins. Worth knowing before you buy, not after.
  1. We are responsible for owning the name we sell you, for transferring it to you, and for being honest about it.
  2. We are not responsible for what you do with the name afterwards. Once it is yours, the website, business and conduct on it are entirely yours.
  3. Trademark clashes are yours to check, in every country you will trade in, before you buy. A domain name is not a trademark.
  4. We never promise traffic, search ranking, customers, revenue or resale value. Names can lose value and many never resell.
  5. Transfer times, country rules, eligibility and renewal prices are set by the registry and your registrar, not by us.
  6. Once a name is yours, keeping it registered is yours to manage. A name that expires because nobody renewed it can be lost permanently.
  7. Our total liability for any sale is limited to what you paid us for that name. Nothing removes a right you have by law that cannot be removed by agreement.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingMaking an offer that gets taken seriouslyHow offers work here, and what separates one that opens a conversation from one that ends it.
  1. An offer is an invitation to talk, not a purchase. Nothing binds either side until both accept a price on your private deal page, or in writing.
  2. Open near what the name is worth to your business, not at a fraction of the asking price. A very low opening offer is the most common reason a conversation stops.
  3. Say what the name is for. A seller who understands the plan has a reason to work with you; a bare number gives them nothing to respond to.
  4. Expect a counter-offer. Each new offer replaces the one before it, so you can move up and we can move down.
  5. If a price is agreed, it must be paid within 7 days or the deal lapses and the name goes back on sale.
  6. You can walk away at any point before payment. There is no penalty and no obligation.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingHow prices here are setWhere a listed price comes from, and why it is not the same as what the name cost us.
  1. Last Founder is a reseller. We buy names with our own money and list them at our own price, which is normally higher than what we paid. That margin is how the business makes a living.
  2. A price reflects what we believe the name is worth to a buyer. It is not an appraisal, not a valuation, and not a statement of what anyone else would pay.
  3. We do not disclose what we paid for a name, and we are not obliged to.
  4. Prices are set and settled in US dollars. Other currencies are a guide that moves with daily exchange rates.
  5. The listed price is for the name itself. Escrow charges its own fee on top; how it is split between buyer and seller is set out in our terms and shown by the escrow provider before you pay.
  6. A price can change, or a name be withdrawn, at any time until a sale is agreed in writing or paid for.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingWhat actually makes one name worth more than anotherThe handful of things that move a domain price, and the things that do not.
  1. Length and sound do most of the work. Short, easy to say and easy to spell after hearing once beats clever every time.
  2. The ending matters: .com is still the one people type from habit, and it usually carries the highest price.
  3. A real word, or something that sounds like one, is worth more than a string of letters.
  4. No hyphens, no numbers and no deliberate misspellings. Each one costs you spoken clarity forever.
  5. Sector demand moves prices. The same word is worth more in a crowded, well-funded market than a quiet one.
  6. What does not set the price: how much the seller paid, how long they held it, or an automated appraisal tool. Those tools are rough guides at best.
  7. Resale value is a bonus, never a promise. Many names never resell at all.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingPaying monthly instead of all at onceHow a payment plan works here, what it costs you, and what happens if you fall behind.
  1. A plan starts with a first payment of 20% of the agreed price, then fixed monthly payments through escrow.
  2. The domain transfers to you when the plan completes, not at the start. Until then it stays with us.
  3. If a payment is more than 15 days late, the plan may be cancelled. How payments already made are treated is set out in your plan agreement before you start.
  4. You may pay off the remaining balance early at any time, with no penalty.
  5. The agreed price is final, the same as any other sale here.
  6. If you can pay in full comfortably, that is simpler and involves fewer moving parts.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingSomeone else bought the name I wantedWhy a name can disappear while you are thinking, and what to do next.
  1. Names are sold first-come. Until a price is agreed and paid, a name stays available to everyone, and we may change its price or withdraw it.
  2. We do not hold a name off the market while an offer is being discussed. Saving one to your cart does not reserve it.
  3. If a deal was agreed and another buyer completed payment first, you are not charged, and the deal page tells you so plainly.
  4. Tell us what you liked about it and we will look for close alternatives. That is a free service.
  5. For the next one: decide your limit before you start, and move when it is within it.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingReceiving a domain you boughtWhat happens after you pay, and how the name lands in your account.
  1. Make sure you have an account at a domain registrar (the company that manages domain names, such as GoDaddy, Namecheap, Cloudflare or Hostinger).
  2. On your private deal page you tell us where to send the name: your registrar and account, or ask for a transfer code. If it is a push to your account, you share only your username, email or customer number, never your password.
  3. Otherwise it is a registrar transfer: you start a transfer at your registrar and enter the authorisation code (also called EPP or auth code) the seller sends you.
  4. Approve any confirmation email from your registrar. Transfers between registrars usually take a few days.
  5. With escrow, only confirm "received" once you can see the domain in your own account.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingReturns, exchanges and refundsEvery Last Founder purchase is a one-time, final sale. Here is exactly what that means.
  1. Before you pay, check the name carefully: spelling, extension, and that no one else holds a trademark for it where you will trade.
  2. Once the domain is in your account and the sale is complete, it is final: no returns, no exchanges for another name or extension, and no re-negotiation of the price.
  3. Your deal page locks when the sale is complete, so nothing on it can be changed by anyone.
  4. If Last Founder cannot deliver the name, you get your money back in full (through escrow, or to the account you paid from).
  5. Want a different name later? That is simply a new purchase with its own deal page. The full rules are in the Terms under "Final sale".

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingHow to check a domain yourself before you buySix free checks anyone can do in ten minutes, without trusting the seller.
  1. Copy the exact name (every Last Founder name has a Copy button) so you never mistype it.
  2. Look up its registration record at ICANN Lookup (lookup.icann.org). A name for sale should show as registered, with a registrar, a registration date and an expiry date. The owner's personal details are normally hidden for privacy.
  3. Search the same name at a registrar. "Taken" is what you should see, because the seller owns it. If it shows as available to register, ask us before paying.
  4. Open its history in the Internet Archive (web.archive.org) to see whether it was used before, and for what. Past spam or scam use can hurt email and search results.
  5. Search the name in quotes on the web and social networks, and check Google Safe Browsing, to see who else uses it and that it isn't flagged as unsafe.
  6. Search the trademark register where you will trade (WIPO Global Brand Database for a worldwide view). A clash can force a rebrand later, so do this before you pay.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingPrices, currencies and exchange ratesWhy every price is in US dollars, and how your own currency is handled.
  1. Every name has one official price in US dollars. It is set by the owner and never changes because an exchange rate moved.
  2. Other currencies on the site are a guide, shown with an approximate sign and based on that day's rates. They may move up or down.
  3. When a price is agreed on your private deal page, your rupee amount (for UPI or an Indian bank transfer) is locked for a few days at that day's rate, so it can't change while you arrange payment.
  4. If you pay in dollars (PayPal, Wise, an international bank transfer), you send exactly the US dollar amount. Your own bank or app converts it at its own rate, and may charge a fee.
  5. If your lock runs out before you pay, the page refreshes the rate and shows the new amount. Always pay the amount shown on your deal page.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingTax on a domain purchaseWhen tax is added, and why we ask for your country.
  1. Listed prices are before any tax. Whether tax applies depends on where the seller and the buyer are, so it is worked out on your deal page, not in the listing.
  2. If tax applies to your country, you are asked for your country (and an optional business tax ID) once a price is agreed. Your exact total, with the tax shown as its own line, appears before you pay.
  3. Buying for a business? Add your GST, VAT or similar number. In some countries a valid business number means no tax is charged on this sale.
  4. This is general information, not tax advice. For how a purchase is treated in your own accounts, ask your accountant.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingChoosing an extension (.com, .in, .ai…)Which ending fits your business and your customers.
  1. .com is the most trusted and easiest to remember worldwide. Choose it when you can.
  2. Country endings like .in tell local customers you serve their country, and are often cheaper.
  3. Industry endings send a signal: .ai for AI products, .io and .dev for tech, .shop and .store for online shops.
  4. Check the yearly renewal price, not just the first-year price. Some endings cost much more to renew.
  5. If you choose another ending, try to also secure the .com so customers who guess it still find you.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingWhat is my domain worth?The signals that drive price, and why appraisals are only estimates.
  1. Short, easy to spell and say, and easy to remember usually means more valuable.
  2. .com typically sells for more than other endings for the same word.
  3. Real words and brandable names with clear business uses attract more buyers.
  4. Online appraisals are automated estimates, not offers. The true value is what a real buyer will pay.
  5. Never pay a buyer's "required appraisal" fee: it's a well-known scam.

General guidance only. Your registrar's help pages have the exact steps for your account.

BuyingHow escrow protects youA licensed middleman holds the money until the domain is yours.
  1. The buyer pays the escrow company, not the seller.
  2. Escrow tells the seller the money is secured, and the seller transfers the domain.
  3. The buyer confirms the domain is in their account, and only then is the seller paid.
  4. Always type the escrow company's website address yourself, or use a link from your private Last Founder deal page. Fake escrow sites exist.
  5. Escrow charges its own fee, which depends on the amount and is separate from the price of the name. How it is split between buyer and seller is set out in our terms, and the escrow provider shows the exact figure before you commit.

General guidance only. Your registrar's help pages have the exact steps for your account.

Safety

SafetyAccounts, passwords and deleting your dataWhether you need an account, how your password is kept, and how to close it.
  1. An account is optional. You can buy perfectly well without one.
  2. To make one, choose "Sign in" at the top, then "Create account". Either press "Sign up with Google", or give your name, your email and a password of at least 10 characters. It is free.
  3. With email and password, we email you a six-digit code. Type it in to confirm the address is yours: the account works only after that. Google sign-ins are already confirmed by Google.
  4. Signed in, you can save names for later and see every deal, its next step and your messages with Last Founder in one place. Your cart stays on your own device. If you forget your password, use "Forgotten your password?" on the sign-in page and we email you a link.
  5. Your password is never stored. Only a one-way scramble of it is kept, which cannot be turned back into your password by us or by anyone who obtained our data.
  6. Use a password you use nowhere else, and tell us straight away if you think someone has got into your account.
  7. You are responsible for what happens through your account while you are signed in.
  8. You can ask us to delete your account at any time. Records we must keep for tax or legal reasons stay for as long as the law requires.
  9. We may suspend or close an account used for fraud, abuse, or attacks on this website.

General guidance only. Your registrar's help pages have the exact steps for your account.

SafetyMy domain was stolen or hijackedSecure your accounts first, then contact your registrar.
  1. Change the passwords for your registrar account and the email account linked to it, and turn on two-step login for both.
  2. Contact your registrar's support or abuse team straight away. Tell them the domain was transferred or changed without your permission.
  3. Gather proof: invoices, old WHOIS records, emails from the registrar and screenshots.
  4. Registrars have a formal transfer dispute process, and ICANN publishes how it works. Ask your registrar to start it.
  5. For high-value names, a lawyer who handles domain disputes can help.

General guidance only. Your registrar's help pages have the exact steps for your account.

SafetySomeone registered my brand nameTry buying it, or use the official dispute process if it's bad faith.
  1. Check whether the name is actually being used in bad faith (copying your brand), or simply owned by someone else in good faith.
  2. Often the quickest route is to make a polite offer to buy it.
  3. If you hold a trademark and the registration is in bad faith, generic extensions like .com use the UDRP process (for example through WIPO). India's .in uses its own policy, INDRP.
  4. These processes cost fees and need evidence, so get advice from a trademark lawyer first.

General guidance only. Your registrar's help pages have the exact steps for your account.

SafetyDomain scams to avoidFake appraisals, fake renewal notices and fake buyers.
  1. "We have a buyer, but you must buy an appraisal first": a scam. Real buyers don't require paid appraisals.
  2. Letters or emails that look like renewal invoices from a company you've never used: ignore them and renew only at your own registrar.
  3. Anyone asking for your registrar password: never share it. A transfer only ever needs the authorisation code, sent through the proper process.
  4. Payment details that arrive by chat or a new email address: always confirm them on your private Last Founder deal page.

General guidance only. Your registrar's help pages have the exact steps for your account.

SafetyPrivacy and spam calls after registeringKeep your phone and email off public records.
  1. Many registrars now hide personal details in public WHOIS records automatically. Check yours and turn on privacy protection if it's offered.
  2. Use a separate email address for your domain accounts to keep marketing spam away from your main inbox.
  3. Ignore unsolicited "SEO" or "web design" offers that mention your new domain: they come from public registration data.

General guidance only. Your registrar's help pages have the exact steps for your account.

Selling

SellingSelling a domain name you already ownWhat to do if you have a name you no longer need, including whether we would buy it.
  1. We do buy names. Tell us about yours through "Request a name" and choose "Sell a name I own" — that goes to the owner directly.
  2. Include the exact name, what it is registered at, when it expires, and any price you have in mind. Vague messages are slow to answer.
  3. Be ready for the honest answer: most domains are worth far less than their owner hopes, and we only buy names we believe we can resell.
  4. We are not a broker and do not list names on behalf of other people. If we buy, we buy outright with our own money.
  5. Selling elsewhere? Use escrow, never release the name before the money clears, and be sceptical of anyone offering a free "appraisal" for a fee.
  6. An unsolicited offer out of the blue, especially one with an appraisal fee attached, is the oldest scam in this industry.

General guidance only. Your registrar's help pages have the exact steps for your account.

Managing

ManagingMoving a domain to another registrarUnlock, get the authorisation code, approve, done.
  1. At your current registrar, turn off the transfer lock (sometimes called "registrar lock").
  2. Request the authorisation code (EPP/auth code). Keep it private: it works like a key.
  3. Check the email address on the domain is one you can read, because approvals are sent there.
  4. At the new registrar, start a transfer and paste the code. Many extensions add a year of registration when you transfer.
  5. Approve the confirmation emails. Most transfers finish within about 5 to 7 days.
  6. Note: many extensions do not allow a transfer within 60 days of registering or of a previous transfer.

General guidance only. Your registrar's help pages have the exact steps for your account.

ManagingMy domain expiredAct fast: there is usually a short window to get it back.
  1. Log in to your registrar today and renew. Right after expiry, most registrars give a grace period (often around 30 days) at the normal price.
  2. After that, many extensions have a "redemption" period (often about 30 days) when you can still recover it, usually for an extra fee.
  3. After redemption the name is released and anyone can register it, so don't wait.
  4. Rules differ by extension and registrar, so check your registrar's renewal page for exact dates and fees.
  5. Turn on auto-renew and keep a working card on file so it doesn't happen again.

General guidance only. Your registrar's help pages have the exact steps for your account.

ManagingWhy renewal costs more than year oneIntroductory discounts, premium names and how to save.
  1. Many registrars sell the first year at a discount, then renew at the normal price.
  2. Some names are "registry premium" names that renew at a higher price every year. Check this before you buy.
  3. You can move a domain to a registrar with lower renewal prices (see "Moving a domain to another registrar").
  4. Renewing for several years at once protects you from price rises and from forgetting.

General guidance only. Your registrar's help pages have the exact steps for your account.

Setting up

Setting upConnecting your domain to a websitePoint the name at Shopify, Wix, WordPress or any host.
  1. Find your website platform's "connect a domain" guide: it tells you exactly which records to add.
  2. Either change the domain's nameservers to the ones your host gives you, or keep your registrar's nameservers and add the A and CNAME records they list.
  3. Add the records in your registrar's DNS settings. Copy values exactly, without extra spaces.
  4. Wait. Changes often work within an hour but can take up to 48 hours to reach everyone.
  5. Turn on HTTPS (the padlock) in your platform once the domain connects. Most hosts include it free.

General guidance only. Your registrar's help pages have the exact steps for your account.

Setting upEmail on your own domain (you@yourname.com)MX records plus three records that keep you out of spam.
  1. Choose an email provider, for example Google Workspace, Zoho Mail or Microsoft 365.
  2. In your registrar's DNS settings, add the MX records the provider gives you and remove old MX records you no longer use.
  3. Add the SPF and DKIM records from your provider. They prove your emails are genuine.
  4. Add a simple DMARC record (your provider has an example). Together these keep your emails out of spam folders.
  5. Send a test email to a Gmail or Outlook address and check it arrives in the inbox.

General guidance only. Your registrar's help pages have the exact steps for your account.

Setting upMy DNS change isn't workingUsually it is waiting time, a typo or a conflicting record.
  1. Give it time: changes can take up to 48 hours to reach everyone, depending on the record's TTL.
  2. Check the record with a free online DNS lookup tool to see what the world currently sees.
  3. Look for typos, an extra dot or space, or a duplicate record that conflicts with the new one.
  4. Make sure you edited DNS where it actually lives: if you changed nameservers, edit records at the new nameserver provider.
  5. Clear your browser cache or try on mobile data to rule out your own network.

General guidance only. Your registrar's help pages have the exact steps for your account.

Setting upGetting the padlock (HTTPS) on your siteFree certificates, and what to do if it says "not secure".
  1. Most website platforms and hosts include a free certificate. Look for "SSL" or "HTTPS" in your site settings.
  2. The certificate can only be issued once your domain points at the host, so connect DNS first.
  3. If the browser still says "not secure", some images or scripts may load over http. Your platform's help pages show how to fix "mixed content".

General guidance only. Your registrar's help pages have the exact steps for your account.

Ask a person

Describe the problem and the domain involved. The owner replies by email.

A real person reads every message

Never send passwords or transfer codes. We will never ask for them.

Founder Assist gives general information about domain names, not legal or financial advice. Rules differ between registrars and extensions; your registrar has the final word.